COLLECTION OF YOUR INFORMATION
FGX may collect personally identifiable information from you in various ways. Examples include:
- by signing up to mailing lists at FGX websites or FGX retail store/kiosk locations;
- from an online, retail or telephone purchase;
- when you enter an FGX sponsored sweepstakes or giveaway;
- when you submit a product or warranty claim;
- when you sign up for an FGX loyalty program; and
- when contacting FGX.
Personally identifiable information refers to information about you that can be used to contact or identify you. It includes, but is not limited to, your name, phone number, email address, postal address and social networking information. If you choose to make a purchase using a credit card or gift card, FGX or its third party payment processors may also collect billing information such as credit card numbers or gift card numbers.
FGX may also collect certain non-identifying information, or aggregate information, such as anonymous demographic information including zip codes, dates of birth, customer preferences, information about customer computer hardware and software, as well as information about the links and pages that users access within an FGX website. Certain non-identifying information may be considered personally identifiable information if combined with other information which may enable you to be identified (such as a zip code with a street address); however, the same information when taken alone or combined with other non-identifying information, will be considered non-identifying information.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through FGX operated public message boards, such information may be collected and used by others.
Occasionally FGX will offer links to other third party websites. FGX encourages you to review the privacy policies of websites you choose to link to from FGX websites so that you can understand how those websites collect, use and share your information. FGX is not responsible for the privacy policies or other content on websites other than FGX websites.
USE OF YOUR INFORMATION
FGX may store and use your personally identifiable information for (i) product or service fulfillment, (ii) marketing, promotional and advertising purposes, such as to inform you of products or services available from FGX, (iii) internal operations, such as improving your customer experience, and (iv) to share with trusted third party service providers to help FGX perform activities to improve your customer experience, such as statistical analysis, sending you email or postal mail, processing credit card transactions, providing customer support or arranging for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FGX, and they are required to maintain the confidentiality and privacy of your information.
FGX may also contact you via surveys to conduct research or to solicit your opinion on current services or new services that may be offered. We are part of a global company and may share information with our parent and affiliated companies.
FGX does not sell, rent, or lease your personally identifiable information to third parties. FGX may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personally identifiable information would not be transferred to the third party.
FGX is not limited in our use of aggregate information that does not permit direct association with any specific individual, such as the number of users of our Services, the geographic distribution of our users, the amount of information located and/or removed, etc. For example, FGX may use aggregate information concerning which links and pages users access within an FGX website for many reasons including to determine which FGX products and services are the most popular. This data may be used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.
FGX will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or to comply with legal process served; (b) protect and defend the rights or property of FGX; or (c) act under exigent circumstances to protect the personal safety of users of and FGX website or the public.
Additionally, FGX may disclose personally identifiable information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
As with any other business, it is possible that in the future FGX could merge with or be purchased by another company. If FGX is acquired, the company that acquires us would have access to the information maintained by us, including personally identifiable information, but would continue to be bound by this Policy unless and until it is amended.
Security Protections for your Information
FGX takes the security of your personal information very seriously. FGX uses reasonable administrative, physical, and technical safeguards to secure the personal information you share with us. Despite these safeguards and our additional efforts to secure your information, FGX cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third-parties will not be able to defeat our security, and improperly collect, access, steal, or modify your personal information.
The security of the account you create on any FGX website relies on your protection of your user profile information. You are responsible for maintaining the security of your User Profile Information, including your password and for any and all activities that occur under your account. You may not share your password with anyone. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on an FGX website.
Any email or other communication purporting to be from one of our websites requesting your password or asking you to provide sensitive account information via email, should be treated as unauthorized and suspicious and should be reported to us immediately by emailing email@example.com. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and report it immediately by emailing firstname.lastname@example.org.
When you visit FGX’s website, FGX automatically collects the name of the website you visited from (called the “referring page”) and the name of the website you chose to visit immediately after ours (called the “exit page”), and information about other websites you have recently visited. This information is used to improve our website, but we cannot identify you from any information we receive from cookies. Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and our websites are not currently set up to respond to those signals for tracking on our websites.
Participation in Interest-Based Advertising
FGX may also participate in interest-based advertising using similar technology. This means that you may see advertising on our websites tailored to how you browse or shop, or you may see advertising for FGX and its properties on other websites based on your browsing behavior across websites. Some websites where we may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites; these ads include advertising for FGX and its websites, but no personal information about you is shared with those third party ad networks. Other websites where you see our ads, such as Facebook, may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you. Some internet browsers, websites such as Facebook and mobile devices offer opt-outs for interest-based advertising. Please refer to the website that you are visiting, your browser and/or your device settings for additional information.
You can opt-out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website (http://www.networkadvertising.org/choices/) and DAA website (http://www.aboutads.info/choices/).
You can opt-out or unsubscribe from receiving e-mail correspondence from FGX at any time by contacting email@example.com or by following the instructions contained in any e-mail received. It may take time to process opt-out requests, so it is possible you will receive emails from FGX after your opt-out request.
FGX’s websites are not targeted for use by children under the age of 13. FGX does not knowingly collect personal information from children in connection with the features of our websites without the consent of a parent or guardian. FGX requests that all visitors under 13 to our websites to not disclose or provide any personally identifiable information. Upon notification that a child under 13 has provided us with personally identifiable information, we will delete the child’s personally identifiable information from our records.
FGX uses third party technology to identify mobile devices in and around its retail stores/kiosks. Such data is used to provide insights about foot traffic volumes, dwell times and how customers interact within FGX retail stores/kiosks in order to provide a more enhanced shopping experience. FGX will not use any data collected in connection with this activity for any other purposes without your prior consent. You may choose to opt out of having such data collected by turning your Wi-Fi off on your mobile device or opting out HERE.
Special Notice for California Residents
Users Outside the United States
FGX is based in the United States, and our website is hosted there. If you are visiting our website from another country, the laws governing our website’s collection and use of personal information may be different from the laws of your country. If you decide to visit our website, or share your personal information with FGX, you are agreeing to be governed by the laws of the United States, and you are expressly consenting to the transfer of your data to the United States.
CHANGES TO THIS STATEMENT
Updated: November 10, 2016